Returns & Exchanges

At XOXO Beauty & Cosmetics, we want you to glow with confidence. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Beauty Haul

  Carefully place the unused products in their original boxes, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our quality team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.